Onboarding Software

A smooth onboarding process can improve employee retention and productivity by 82% and 70%, respectively. Despite this, 88% of all companies need to improve their new hire integration procedure. If your business struggles with this process, it’s time to step up your game and invest in onboarding software. The tool enables smooth employee introduction and provides useful reports. To help you select the best product for your needs, we handpicked the best solutions for 2020. We have also shared our strict ranking criteria, software reviews, and a buying guide to lead you to the best option.

11 Best Onboarding Software

BambooHR

A well-established brand that serves over 17,000 small and medium businesses, BambooHR is primarily an HR and onboarding platform, but the company partnered with TraxPayroll to expand its services. With this latest addition, it has become an all-in-one solution for employers who want to simplify and automate critical processes. See profile
Pricing
Available upon request
Free Trial
Plan
Quote Based
Key features
People Data & Analytics
Full-service tax filing
100+ reports in Excel and PDF
Support
Windows
Mac
Linux
Android
iPhone
Web-based

Newired

Revolutionary, exciting, and innovative is how users describe Newired. This ground-breaking platform enables employers to create a self-learning environment of virtually any web application. This solution can be the perfect onboarding platform for companies with anything from under 200 to over 100000 end users. See profile
Pricing
Available upon request
Free Trial
Plan
Quote Based
Key features
Actionable insights
100% code-free
Multi-language
Support
Windows
Mac
Linux
Android
iPhone
Web-based

Zenefits

Users of the powerful Zenefits platform spend 50% less time on onboarding and save up to a week of work. The product, being the best HR software for small business, provides an all-in-one solution for the four company cornerstones, namely HR, time and scheduling, payroll, and benefits. All from a single dashboard. See profile
Pricing
Starting at $8/employee/month
Plan
Monthly, Annual
Key features
Automatic salary changes
Direct deposit
35+ integrations
Hiring & onboarding
Support
Windows
Mac
Linux
Android
iPhone
Web-based

ExactHire

Targeting small and mid-sized businesses, ExactHire OnboardCentric automates forms, guarantees US regulations compliance, and gathers necessary employee information. Equipped with unique functionalities such as the Packets, FlexFields, and Roles, the solution offers a one-of-a-kind service. ExactHire OnboardCentric is an intuitive and affordable SaaS platform. See profile
Pricing
Starting at $130/month
Plan
Quote Based
Key features
Background checks
Self-onboarding
Digital W-4s and I-9s
Support
Windows
Mac
Linux
Android
iPhone
Web-based

Zoho

Zoho is a powerful software suite for modern teams. The products built at Zoho are designed to solve complex business challenges and completely transform the way businesses operate. Their offerings include a billing, digital signature, BPM webinar, data visualization, onboarding, CRM, HR, marketing automation, performance management, warehouse management software, and more.  See profile
Pricing
Starting at $9/month
Free Trial
Plan
Free, Monthly, Annual
Key features
Reliable and secure
Mobile apps available
Great integration options
Support
Windows
Mac
Linux
Android
iPhone
Web-based

Justworks

Anyone looking for a single-stop payroll, benefits, HR, and compliance solution should consider Justworks. You can schedule payroll from one place, regardless of the shape and size of your team. Justworks covers salaried, hourly, full-time, and part-time employees, as well as contractors. See profile
Pricing
Starting at $49/month/employee
Plan
Monthly, Annual, Quote Based
Key features
Payroll tax compliance
Automated direct deposits
Benefits management
Payroll & taxes
Support
Windows
Mac
Linux
Android
iPhone
Web-based

Netchex

Rather than complex solutions, Netchex looks to simplify all your essential operations. As an all-in-one platform, the system comes with numerous functionalities. From payroll and taxes to time tracking and compliance, Netchex is much more than just human resources software. See profile
Pricing
Available upon request
Free Trial
Plan
Monthly, Quote Based
Key features
Payroll & tax
Manager self-service
Employment verification services
Support
Windows
Mac
Linux
Android
iPhone
Web-based

PrimePay

Bakeries, pet shops, restaurants, and ambulances alike all use PrimePay. The cloud payroll software easily meets the needs of any type or size of company. With the Time Clock, Benefits, Compliance, and HR Solutions add-ons, you can automate your most important processes in a breeze. See profile
Pricing
Available upon request
Free Trial
Plan
Monthly, Quote Based
Key features
Payroll and timesheet journals
Direct deposit and pay cards
Customer reports
Support
Windows
Mac
Linux
Android
iPhone
Web-based

NetSuite

NetSuite is an all-in-one solution for payroll, ERP, procurement, onboarding, HR, recurring billing, grant management, warehouse management, and more. Accurate, integrated, simple, and flexible, the products provide amazing value for money. See profile
Pricing
Available upon request
Plan
Monthly, Quote Based
Key features
Multi-state employee support
Tax capabilities
Real-time payroll preview
Multi-state employee support
Support
Windows
Mac
Linux
Android
iPhone
Web-based

CakeHR

Innovative, exciting, and charming – that’s how employers and HR specialists describe CakeHR. This revolutionary all-in-one product represents one of the best employee onboarding software out there, functioning as a leave management tool, performance tracker, expenses tracking platform, and recruitment solution. Reasonably priced and robust, CakeHR is among the most powerful platforms on the market. See profile
Pricing
Starting at $1/month/employee
Free Trial
Plan
Monthly, Annual, Quote Based
Key features
Full automation
Reporting package
Predefined tasks
Support
Windows
Mac
Linux
Android
iPhone
Web-based

FactoHR

FactoHR is a cloud-oriented software for HR, onboarding, expense, payroll, and performance management, as well as employee monitoring. As a leader in workforce management solutions, the platform automates numerous business operations and ensures long-term business growth. See profile
Pricing
Starting at $49/month
Free Trial
Plan
Monthly, Annual, Quote Based
Key features
User friendly
Flexible
Real-time tracking
Support
Windows
Mac
Linux
Android
iPhone
Web-based

How We Evaluate Onboarding Software

How do we know if a particular product is worth a spot in our table? We have strict evaluation criteria, which we use to weed out any unreliable options. This is how our team of experts quickly spots the safest, most robust, and most flexible platforms.

Classification

Before overviewing the ranking parameters, we try to classify the solutions listed here. Categorization helps readers find options that align with their expectations, rather than products with features they won’t use.

There are three fundamental aspects of onboarding software comparison and classification. Those are industry focus, business size, and software deployment.

Industry focus determines if the product has general features or targets specific businesses. A perfect example here would be a healthcare enterprise, which often needs industry-specific functionalities. When it comes to business size, we try to establish if a product suits small, midsize, or large companies.

Finally, deployment options refer to how you access the software. The three basic types of software here are on-premise, SaaS, and cloud-based. Each solution has its benefits and drawbacks that make it either suitable or unsuitable for your business.

Key Features of Top Onboarding Software

Either standalone or combined with other platforms, onboarding solutions must have the features we’ll discuss below. These essential functionalities guarantee automated processes, insightful reports, and regulation compliance.

Automation

The option of automating processes is the main strength of using this type of software. These tools let you create custom workflows that work all by themselves. Once created and started, automated onboarding will require no human intervention. Saving time, cutting costs, and minimizing errors are the essential benefits of automation.

New Employee Management

Full employee management is a crucial capability of all great onboarding platforms. Both the electronic submission of documents and e-signing help save hours and tons of paper. Forget about printing out handbooks and manuals too. Paperwork management lets you store these online and share them upon request. Task management is another aspect of new hire management that sends reminders about essential tasks. As a result, not a single thing is ever missed or forgotten.

Self-Service Portal

A self-service portal is another highly desired feature that gives new employees access to useful resources like an organizational chart, W-4 forms, and training schedules. It also prevents losing documents and missing crucial information, leading to a smooth new employee integration.

Compliance

Your onboarding software should ensure that your business uses the latest forms, as well as guarantee full employment documentation compliance. From giving thorough explanations on how to complete tax forms to e-verified automation, your investment will provide smooth sailing.

A compliance tool is especially useful to your HR personnel as it helps with both the Work Opportunity Tax Credits (WOTC) and the Affordable Care Act (ACA).

Background Checks

Your software should let you run fast and comprehensive background checks on potential new hires. The process will save you time and help remove any candidates who don’t meet your basic requirements.

Reporting

Reporting plays a vital part in our onboarding software reviews and rankings. Any product should be capable of generating useful reports on new hires, getting started, onboarding process efficiency, etc.

For example, you will learn how much time is needed for a new hire to become a productive team member. You can use these numbers to improve your onboarding procedure and increase the contribution levels of new workers.

Integrations

Never underestimate the importance of seamless integration with other platforms. We surely never do. You want your onboarding apps to integrate smoothly with a vast selection of other systems such as payroll software, time management solutions, and so on. The more integration opportunities the software offers, the better.

User Friendliness & Accessibility

Nobody in your company will use the software if it’s overly complicated and hard-to-operate. We therefore give higher rankings to user-friendly and easily accessible products. This includes an easy setup, no training needed, and mobile readiness. Users must love this product rather than avoid using it. Otherwise, it will end up being a useless investment.

Pricing

Do free employee onboarding tools rank better than the rest? Not necessarily. Choosing the right product for you is much more than selecting a cheap alternative. You should instead focus on getting the best possible value for the money you invest. Paying a bit more for a robust set of features always gives you more in the long run.

Taking this into account, we focus on products with prices that are neither too low nor extremely high. We also appreciate solutions that offer a free trial as well as any brands that come with a money-back guarantee.

Reviews of Onboarding Software

BambooHR

Trusted by over 16,000 active clients, BambooHR remains the top choice for HR software solutions. The company effortlessly handles processes of small and midsize businesses, regardless of their industry focus. Dedicated to consumers, BambooHR is among the few brands with user satisfaction of 99%. This all-in-one product doesn’t just tackle onboarding. Instead, it deals with everything HR-related, including compensation, culture, hiring, and performance management.

Pros

  • Customizable onboarding checklists
  • Get To Know You emails
  • Built-in electronic signature
  • Employee database
  • 1,300+ apps with Zapier

Cons

  • Poor integrations

Features

BambooHR’s hiring and onboarding tools come with an applicant tracking system (ATS), onboarding, offboarding, electronic signature, and training tracking capabilities. It helps you create a customized preboarding package to ensure smooth employee integration. The Get To Know You email introduces new hires to the team, while e-signed document reports guarantee compliance. With automated workflows and reminders, neither your new hires nor HR specialists will miss any crucial onboarding steps.

Pricing

All BambooHR solutions come with a free trial. To get a price quote tailored to your needs, you need to contact the vendor.

Newired

Those looking for something other than a traditional employee onboarding platform will instantly fall in love with Newired. This revolutionary product integrates with any web app and creates guided user experiences. Employers can use Newired to automate their entire onboarding process, design new hire introductions, and track user satisfaction. The business industry and size don’t matter since the platform is flexible and customizable.

Pros

  • Contextual guidance
  • In-app training
  • Supports any web app
  • User feedback tracker

Cons

  • Not a traditional software
  • Complicated for HR rookies

Features

Uniqueness is the most stunning feature of Newired. Unlike regular onboarding software, this platform doesn’t come with included solutions. Instead, it enables users to create solutions tailored to their exact needs. Contextual guides, for instance, help new hires self-start and integrate into the team. The intuitive interface makes it simple for them to track the onboarding progress, complete tasks, and provide feedback. Insightful reports meanwhile generate details on user satisfaction that help you boost your onboarding process.

Pricing

Newired works as a free onboarding software for business with less than 200 end users. The package includes Newired Journeys and Newired Tips, which are otherwise offered as separate products. These products support multiple editors, searching and tagging, reports, surveys, and the option to create journeys and add tips for end users.

Those with 200+ end consumers can use the transparent online calculator to find the price for each product. For example, companies with anywhere between 201 and 500 users can get any of the platforms for $540 per month (billed annually). Alternatively, you can purchase both products for a discounted price of $801, also billed annually.

Zenefits

Complete new hire onboarding in less than 10 minutes with the Zenefits hiring and automated onboarding software. This all-in-one HR tool covers five crucial areas related to managing your people. The product covers the needs of companies with less than five employees just as well as it handles the processes of enterprises with over 1000 staff.

Pros

  • Offer letters
  • Digital signatures
  • Account provisioning
  • Automated workflows
  • 35+ apps

Cons

  • Slow support

Features

Using Zenefits, you can send customized or template offer letters to potential new hires with a single click. Complete background checks via Checkr are also available directly from the Zenefits dashboard. The platform gives you the tools to enable self-onboarding for new team members. These are only some of the many features that make Zenefits stand out. Automatic account provisioning, digital signatures, and online forms make for a genuinely robust employee onboarding system.

Pricing

Zenefits comes in three base plans. The packages are cheaper when billed annually, so we’re providing that pricing. Zenefits Essentials costs $8 per month per employee and includes core HR features, time and scheduling tools, integrations, and a mobile app.

For $14/month/employee, you can get the Growth Plan, which supports compensation management and performance management software. If you want to have the Well-Being functionality, then you need to invest in the Zen Plan that costs $21/month/employee.

For $6/month/employee and $8/month/employee, you can get the Payroll and Advisory Services add-ons, respectively. All these tools place Zenefits among the best onboarding software on the market.

ExactHire OnboardCentric

Automate new hire paperwork, overcome geographical barriers, and create a smooth onboarding process with ExactHire OnboardCentric. Perfect for small and medium-sized employers operating in the US, the product cuts down new hire costs and boosts efficiency. OnboardCentric comes with unique functionalities, free support, and annual form updates.

Pros

  • Electronic signatures
  • Training assignments
  • Unique tools
  • Multiple locations
  • Error prevention

Cons

  • No preloaded tax forms

Features

OnboardCentric is among the most robust onboarding software solutions on the market with its seemingly endless list of features. The product categorizes its offerings in seven sections, each covering a separate set of issues. The digitized paperwork segment provides payroll forms, employment eligibility forms, electronic signatures, and other resources.

Workflow customization is ensured with unique functionalities like the new hire Packet alongside FlexFields, Multiple Locations, and Roles. Assignment automation and reminder triggers are two other useful features that provide smooth sailing for your HR team. The product also ensures accuracy, generates insights, and enables easy integrations.

Pricing

OnboardCentric promotes itself as an affordable onboarding software for small business owners that is feature-rich. With pricing fees starting at $133 per month, this isn’t entirely accurate. That said, the price is reasonable for small businesses that hire under 100 employees per year.

Monthly charges vary depending on the business size as well as the number of employees and hires per year. Getting an exact quote is possible with the platform’s online price calculator. The OnboardCentric software additionally comes with a one-time implementation fee.

Zoho People

Robust and customizable, Zoho People is a complete HR onboarding software for businesses with up to 500 employees. Those with more workers may need an offer designed for their individual needs. Industry focus doesn’t play a role for those using this solution. Zoho People is well-equipped with features and elegantly handles HR, employee onboarding, leave management, and much more.

Pros

  • Customizable workflows
  • Multi-language
  • Task status reports
  • Tax forms
  • New employee portal

Cons

  • No onboarding in the Free Plan
  • Dashboard needs update

Features

Pre-onboarding is easy with Zoho People enabling employers to create a new hire portal where fresh team members can find paperwork, tax forms, and other useful guides. This employee onboarding app also provides a single place for company policies, main objectives, and team introduction.

Employers can also draft their own workflows and customize any essential processes. Seating location assignments, equipment distribution, and creating official emails are other valuable functionalities of Zoho People. The product will keep you informed on all tasks, including progress, due-dates, and completion. You can further send offers that prospective employees can reject or accept with a single click.

Pricing

If you want to test what this product has to offer, you can sign up for a 15-day free trial. For this, you don’t need a credit card.

The Zoho employee onboarding platform is available with all premium Zoho plans. So, users can get it for a minimum of $1/user/month ($0.83/user/month when billed annually). Essential HR also includes basic HR tools and leave management software.

Zoho Professional and Zoho Premium cost $2 and $3/user/month, respectively. The first plan includes attendance, timesheets, and shift scheduling tools. Performance Management and Zoho Analytics Integration systems are the upgrades for the Premium Plan. For $5/user/month, you can purchase the Enterprise solution, which comes with the Employee Query Management tool.

Companies with over 500 users can ask for an individual enterprise onboarding software offer.

Justworks HR Tools

Justworks HR Tools is an excellent choice for small businesses that need essential HR features. This product not only automates onboarding but also lets you cover other crucial processes too. From time-off approvals to business metrics tracking, this is not your usual new hire integration solution. Justworks HR Tools provides easy setup, customizable workflows, and useful reports that lead to smooth and error-free operations.

Pros

  • Company directory
  • Automated onboarding
  • Employee database
  • Online documents
  • Flexible permission management

Cons

  • Limited onboarding functions

Features

Due to the robust set of HR features, Justworks HR Tools doesn’t specialize in onboarding functionalities like other standard new hire onboarding software tools. Yet, the basics are well-covered. Employers get to set up an online employee handbook, add their company policies, and store necessary documents. Reports enable tracking of critical metrics, which includes new hire introduction. There is also an employee database for tracking birthdays, anniversaries, and other relevant information. These features make it clear that the solution gets the job done and brings many other functionalities on the table.

Pricing

Justworks has the Basic and Plus plans, both of which include free employee onboarding tools. Their monthly price drops as the number of employees increases. So, the cheapest pricing is $39/month/employee for businesses with 100-174 workers. The Basic package for companies with less than 25 employees costs $44/user/month, and $49 for companies with between 25 and 99 employees.

Businesses with 100-174 employees can have the Plus plan for $79/user/month, which includes the features from the Basic plan, plus access to medical, dental and vision insurance. It’s also important to remember that you can save 15% on any of the plans with a yearly subscription. Companies with 175+ workers can request an offer designed to suit their specific needs and budget.

Netchex NetGuide

Netchex NetGuide comes alongside NetRecruiter. Together, they handle the hiring and onboarding of new employees. As a top employee onboarding software, the product is powerful and versatile. Both small and mid-sized businesses will make great use of it, regardless of what they do. With NetGuide, new hires become part of the team even before their first working day.

Pros

  • Customized dashboard
  • New hire tasks
  • Video training and tutorials
  • Certification renewal alerts
  • Hire and tax forms

Cons

  • Reporting needs update

Features

Netchex Connect is the only plan that includes NetGuide as well as NetRecruiter and NetInsight. These three come with a robust and customizable feature-rich dashboard. Apart from helping you throughout the hiring process and providing you with useful reports, the solution also works as the perfect HR onboarding software.

New employee profiles, tasks, and online handbooks are the essentials here. The platform guarantees immediate and full compliance with W-4s as well as all other state and federal forms. NetGuide e-sign, virtual training, and automatic alerts further simplify the new hire integration process.

Pricing

Netchex provides its pricing upon request. The brand has four plans, each with a different set of products. NetGuide comes with the Netchex Connect package. Those who need a custom plan with specific features can ask for a tailored offer.

PrimePay

PrimePay isn’t just an onboarding software solution. Instead, this is a one-stop payroll solution for small businesses that comes with a plethora of useful functionalities. Among those, we have the applicant tracking and onboarding features, which solve two crucial company workflows. New hire integration with PrimePay is mobile-friendly, digitalized, and connected to your payroll.

Pros

  • Ensures compliance
  • WOTC filing
  • No paperwork
  • Direct background checks
  • New employee packet

Cons

  • Add-on only
  • No training
  • No handbook

Features

PrimerPay isn’t the most extensive product in terms of online onboarding software features. That said, the add-on gets the job done regarding new hire introduction and getting started. With digitalized documents and forms as well as the e-verify system, employers go paperless and obtain full compliance. PrimePay lets you run background checks and claim up to $9,600 in tax credits via the WOTC. More importantly, all this data is directly transferred to the PrimePay Payroll, creating an error-free stream of crucial information.

A significant drawback here is the lack of federal handbooks and training. These come at $39/month as part of the small business HR Advisory services.

Pricing

The PrimePay All-Inclusive Payroll costs $44 per pay plus $2.70 per check. In this price, you also get three other systems – applicant tracking and employee onboarding software, time clock, and workers’ compensation. This bundle, therefore, comes at a reasonable price and doesn’t require investing in multiple products.

The brand offers an excellent web-based demo that lets you explore the software and all of its essential features.

NetSuite SuitePeople HR

In a nutshell, NetSuite SuitePeople HR is a single solution, powerful enough to provide full human resource management. Over 18,000 businesses of different sizes and in various industries trust this product with their most valuable assets. The HR tool streamlines employee data, onboarding, new hires, payroll, and even compensation changes. So, if you need something more than a simple employee onboarding tool, SuitePeople is an excellent choice.

Pros

  • New hire monitoring
  • Flexible and customizable
  • Role-based security
  • Global reach
  • Templates and checklists

Cons

  • Premium support costs more
  • Pricey

Features

NetSuite is one of the companies that sell all HR functionalities, including onboarding tools, as a single product. SuitePeople handles global employee records, offers a full worker database, provides approval workflows, and streamlines HR operations. With its value-driven dashboards, the tool ensures compliance and employee engagement.

The three classic onboarding app features here are new hire monitoring, company directory, and the unique Onboarding Checklist SuiteApp. The last one lets employers create customized checklists for new hires to guarantee a smooth transition to the unfamiliar working environment.

Pricing

NetSuite rarely publishes pricing for its products. The brand instead prefers offering custom solutions for specific business needs. Verified consumers, however, have complained that NetSuite products, SuitePeople included, tend to be more expensive than competitors.

CakeHR

Every CakeHR package comes with the Core HR tools which provide custom reports, HR analytics, employee database, and an extensive automated onboarding solution. Targeting businesses of any size and industry, the product meets the general requirements of managing your human resources. CakeHR seamlessly integrates with other platforms, including Zapier, Slack, and Google Calendar.

Pros

  • Customized task lists
  • Automated task assignments
  • Status reports
  • Workflow builder
  • Employee database

Cons

  • No pre-uploaded forms
  • No background checks

Features

Set up your onboarding procedures once and let CakeHR do the rest. With the platform’s onboarding templates, you don’t need to be creative. Just customize them to suit your company’s needs, and new hires are guaranteed a smooth integration. The onboarding platform lets you build your own workflows, custom task lists, and set automated task assignments for new employees.

Though basic, new hire reporting will give insights on progress, such as active tasks, upcoming tasks, and employees in onboarding. CakeHR enables you to upload and store any necessary company documents, it provides employees with an employee self-service platform too.

Pricing

Anyone can try CakeHR and its onboarding solution by signing up for a 14-day free trial. You then get to choose from several different modules.

Core HR comes with any of the five modules (Leave Management, Performance, Shift Scheduling, Timesheets, and Expenses), which can be combined as you wish. The cheapest option is Core HR + Expenses and costs $1/user/month when billed annually. Considering what you get, all five modules cost a reasonable $13.2/user/month.

Larger companies in need of a reliable recruiting solution can also purchase the powerful Recruitment module for $99/month.

How to Choose the Best Onboarding Software for Your Business

Not everything is about the table or the reviews. You want the software to be a perfect match for your business rather than change things to fit the platform’s features.
Let us guide you through the selection process and help you pick the solution that perfectly aligns with the demands of your company.

Step 1: Weed Out Products Targeting Different Markets

During the first step, you are eliminating the unsuitable options from our best onboarding software list. You want a solution that targets businesses with appropriate size and industry focus. Alternatively, general tools will do the trick too.

Regulations are another important factor here, so make sure to shortlist solutions that operate in your county and/or state.

Step 2: List Your Needs

Step two requires a list of essential tools. Just pick any of the general features explained in our ranking criteria or some of the unique functionalities from our product reviews. Then, compare the list against the software you didn’t eliminate in step one.

Step 3: Shortlist Based on Your Budget

Finally, it’s time for you to set a budget and find a winner. The onboarding software that survived the previous steps and falls within your budget is a great choice. If you end up with several options, you can always pick the product that offers more features for a lower price.