Freshchat
Visit website"‘Wow’ your customers at their fingertips"
Devices Supported
Windows
Mac
Linux
Android
iPhone
Web-based
Integrations
WordPress
Shopify
Freshdesk
Freshsales
Freshservice
Zendesk
Slack
Calendly
Stripe
Salesforce
FreshChat is primarily designed to serve the sales teams that want better lead generation and customer engagement. The bots of this website live chat drive qualified leads with targeted messages. The leads are routed to the service reps with all the context needed to sell smart. Freshchat further allows you to engage with your customers after selling by sending announcements, collecting feedback, and more.
Key Features
Free version
Triggered messages
Clearbit integration
Intelligent message routing
Strengths
- Clean & simple UI
- Easy to customize
- Free tier
- A smooth bot that captures user details
Weaknesses
- Inconsistent notifications
- Limited automation options
- Reporting could be more in-depth