Less Annoying CRM Review

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"A simple CRM built just for small businesses."

Start at $15/user/month

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In 2009, two brothers launched Less Annoying CRM to help small businesses grow without needing to spend a lot of money and time on complicated programs. Their product was unique – simple, yet efficient. With no learning curve, no confusing pricing plans, and no long-term contracts, the platform is now one of the most popular in the industry. Is it good enough for your business though? Read our in-depth Less Annoying CRM review to find out.

Key Features
Beginner-friendly interface
Calendar and tasks
Leads and pipeline
Work with multiple users
Mobile access
  • Easy to use and intuitive interface
  • No technical knowledge needed for customization
  • Affordable & simple pricing
  • Free phone and email support
  • Offers only basic reporting features
  • May lack functionality for some large companies
  • No drag-and-drop pipeline
  • No free version
Product demo

Worry-Free CRM Solution With High Flexibility and Excellent Performance

Our Less Annoying CRM review agrees with most users that this software solution is one of the best available for SMBs in particular. It’s seamless to use, has one pricing plan, as well as free phone and email support. It can be up-and-running in a matter of minutes without the help of technicians. Since it’s cloud-hosted, it doesn't require any updates or maintenance from its users either – the tech company takes care of it all. These are some of the main reasons why many startups and small businesses decide to launch their companies with this platform’s help.

On the flip side, while Less Annoying CRM can provide basics with affordable pricing for large businesses and enterprises, chances are that it will lack more advanced features such companies might need. Fortunately, the 30-day trial is a good way to see if the software will cater to your needs before you commit.

Then, almost all Less Annoying CRM reviews confirm that you can not only easily navigate through the program, but customize it too. Thanks to its straightforward layout and step-by-step tutorials, you will receive a custom-made product that will meet all the needs of your business. While you’re unlikely to encounter any issues, even if you do, don’t worry – the support team is available for all users, even for those on the Less Annoying CRM free trial.


Less Annoying CRM Features: Close More Deals, Increase Productivity, and Improve Customer Happiness

Compared to its alternatives, Less Annoying CRM does not offer many features. Contrary to popular belief, this is a strength, not a weakness, since many startups and small businesses require just the basics. If we compare Less Annoying CRM vs Salesforce, the former offers the same features such as contacts, tasks, events, and workflows. The difference is that Salesforce targets large companies and therefore has more diverse features making it more expensive.

So, let’s explore Less Annoying CRM’s key features and how they compare to those of the competition. 


Contact Management

If we’re to believe Less Annoying CRM reviews, the platform is best known for its ease of use. This statement is especially true for contact management. All your contacts are on a straightforward screen where you can also see all files, notes, events, tasks, and pipeline information associated with every contact. Most alternatives include many clicks until you uncover this information, but not this solution. Even the search feature is seamless — you will never experience difficulties in finding the contact you need.


Calendar and Tasks

The research for our Less Annoying CRM review showed that all the information you need is only a click away with the calendar and the task functionality built-in directly into the CRM. Most Less Annoying CRM alternatives require jumping back and forth between different apps, so this is where the software excels. You can also seamlessly share your calendar and tasks with your teammates so they can stay on the same page. Lastly, you can sync Less Annoying CRM with your Google Calendar and have all the information you need on your phone too.


Leads and Pipelines

Less Annoying CRM was created to help you stay up-to-date with all your leads and always know the priority and status of the lead, their contact info, and all the information from the last time you were in touch. The platform might not be full of features like some of its competitors (as usually mentioned in negative Less Annoying CRM reviews) but is probably one of the best in terms of simplicity. It gives you all the information you need to proceed forward without overwhelming you with unnecessary data.


Work With Multiple Users

Since the product only has one plan, you can add as many users as you want for the same per-user price. All users will further have their own login and password while their access will depend on their assigned roles.


Easy Customization

If you have worked with CRMs before, you are probably aware that they often don’t allow a lot of customization or that you might need an IT degree to figure out the whole customization process. This is not the case with Less Annoying CRM, whose customization process is so seamless everyone can figure it out in just a few minutes. The CRM gives you complete control so you can customize it to fit your company’s needs.


Mobile Access

There isn’t a Less Annoying CRM app because the software is entirely web-based — you can access it from any device, anywhere in the world. Less Annoying CRM reviews suggest that this can be both a good and a bad thing, depending on your personal preference.


Other Features 

The platform also gives you the ability to log emails into the CRM from any provider and also effortlessly import all your contacts. All you need to do is export them to a spreadsheet and upload them directly to the platform’s servers. Exporting is even simpler. You can either have all your data in the cloud or make an offline copy with all your notes, contacts, and companies from the export page.


Less Annoying CRM Pricing: Simple and Affordable

The vendor has a unique pricing philosophy – there are no complex tiers, no usage limits, no upfront payments, upsells, or long-term contracts. It’s simply $15/user/month, with all features unlocked for everyone. You can add and remove as many users as you want and cancel at any time without any fees. This pricing philosophy is what makes Less Annoying CRM one of the most affordable CRM software solutions currently available.

There is also a free 30-day trial when you can experience the software’s full functionality, but unfortunately, there is no free version available. Our Less Annoying CRM review finds that this is where the software lacks. For example, HubSpot CRM offers an entirely functional free version for small and cost-conscious businesses. 


Less Annoying CRM Customer Service: Assigned Coach for All Accounts

All users (including the ones on a Less Annoying CRM demo) have access to both email and phone support. The support team is available from 9 AM to 5 PM Central Time. They also have lightning-fast response times, unlike Zoho CRM or Pipedrive CRM, for example, that might take a while to respond.

What makes Less Annoying CRM unique is that it also assigns a coach with a direct email and phone to every account. Our Less Annoying CRM review can confirm that this is particularly helpful for new users. The one area where the support lacks compared to its alternatives is the absence of live chat support. But they more than make up for it by not charging for the email and phone options.

Lastly, Less Annoying CRM also offers tutorials, articles, videos, and different types of self-service documentation that will help you understand the full potential of the software, as well as answer almost all questions you might have without needing to contact support.


Our Verdict

Less Annoying CRM is one of the most popular CRM platforms for startups and small businesses that need simple and affordable solutions. It is best known for its intuitive interface, almost unlimited customization options that do not need any technical knowledge, and the stellar reputation of its customer service. Our Less Annoying CRM review, however, uncovered several weaknesses; most notably the lack of functionality for large companies and enterprises. It also doesn’t have a free version for cost-conscious businesses. The bottom line though is that if you manage a small or medium business, you could do a lot worse than Less Annoying CRM.