Liquid Web is a reliable hosting company with more than two decades of experience and some of the best loyalty rates in the industry. While the company doesn’t offer shared hosting, it focuses on premium hosting services that promise unmatched value. They further claim to be the “most helpful humans” in hosting and capitalize on their 100% uptime guarantee. We went through dozens of Liquid Web reviews to find out whether these claims are too good to be true or if the team really comes through.
Since 1997, Liquid Web has been all about powering your business potential. Boasting decades of technology experience, the hosting provider offers an abundance of solutions for freelancers, agencies, business owners, and resellers. While on the pricier side, Liquid Web reviews confirm that users get excellent value for money. But what’s so special about Liquid Web? Read on to discover its key features.
Liquid Web is one of the few web hosting providers that guarantee 100% uptime. This means that they would issue a credit of 10X the amount of time your server was down. We consulted dozens of Liquid Web hosting reviews on the web to find out if this is true and were pleasantly surprised to discover that this hosting provider is incredibly dependable. Users love that their site stays up at all times. Clients with multiple sites have also praised Liquid Web’s reliability.
The hosting performance is appreciated in almost every Liquid Web review we came across. The company has three data centers in Michigan, Arizona, and the Netherlands. Privately owned and operated, the three centers have modern facilities, and everything is designed to provide the ultimate reliability.
The company has multiple generators and UPS systems that feature N+1 redundancy. All servers perform at peak levels thanks to the upflow/downflow CRAC units that include pumped refrigerant systems.
For minimal latency, the EU-central data is connected to AMS-IX and NL-IX — Europe's largest internet exchanges. The Tier-1 bandwidth ensures a fast connection to all points of the global internet. Additionally, the US-based data centers are SSAE-16 and HIPAA-compliant. Liquid Web also features direct connectivity with Verizon, Cogent, Comcast, and Level3.
Liquid Web has a dedicated migration service that is usually free of charge. The migration specialists focus on making the process seamless from the initial consultation to the final QA. They use a systematic approach and make sure to communicate with the clients, informing them what to expect next. Usually, the process takes 2-7 days. During our Liquid Web review, we found out that users are satisfied with the migration team. Agents are said to be great and responsive, providing help every step of the way.
The Liquid Web data centers are under 24/7 surveillance and only authorized personnel can access the server control rooms. The hosting provider also activates a CSF firewall on all servers, providing top-notch protection against hacker attacks.
A notable security feature is Guardian, a managed solution for backups that provides data protection and disaster recovery for both Windows and Linux dedicated servers. Additionally, there are automated nightly backups, and all Liquid Web hosting plans include free SSL site encryption. Additional safety measures include DDoS attack prevention and compliance assistance.
For an extra $45/month, Liquid Web allows you to lock down your servers using the purpose-built protection packages. Protection for fully-managed Windows servers includes a set of Windows-focused security tools or fine-tuned applications and monitoring designed for Linux environments, routine scans, hardened server configurations, malware remediation, and anti-virus.
Liquid Web promises access to a top-level customer support team 24/7 via chat, ticket, and phone. The support agents, called the Most Helpful Humans, receive 300+ hours of training in the first year. From server monitoring to optimizing performance, the team of 250+ technicians certified in Windows, Cisco, and Red Hat Linux always comes through.
As seen in many Liquid Web reviews, the agents are prompt, patient, kind, and efficient above all. Some users say that the level of support they provide can’t be beaten and we agree. Beyond troubleshooting, they act as project consultants and can help you choose the hosting solution that fits your needs best and answer any questions.
Liquid Web promises a 59 seconds initial response time via phone and chat, and a 59 minutes initial response time if you reach their helpdesk. The hosting company also has an extensive knowledge base, a blog, content hub, and webinars for self-help type of users or those that want to learn something more.
Unlike the case with other web hosts, there’s no Liquid Web shared hosting. But there are plenty of advanced hosting solutions from VPS and cloud hosting to managed WordPress and WooCommerce hosting. All plans are designed to scale easily and there are many options to build custom apps.
Liquid Web offers high-powered VPS hosting backed by RAID-protected SSD storage. There’s a reason why this is one of the best VPS hosting providers; Liquid Web reviews on the web highlight the hands-free management, easy scaling, and excellent performance. InterWorx, cPanel, and Plesk control panels are available, providing system-level control with automated updates, maintenance, and app deployment. Other notable features included in the plans are CloudFlare CDN, ServerSecure security, integrated firewall, dedicated IP address, gigabit bandwidth, and DDoS attack protection.
Liquid Web VPS hosting has two pricing options for Linux and Windows, respectively.
Liquid Web offers managed WordPress hosting built on VPS infrastructure and powered by Nexcess, a high-performing cloud platform that promises exceptional speed, security, and scale. As confirmed by virtually any Liquid Web managed WordPress review on the web, this provider offers some of the best hosting for WordPress. All basics like domain registration, site migration, SSL certificates, and managed security are covered. Plus, there are no over-usage fees or limits on traffic or page views.
Additionally, they take care of plugin updates — something that is rarely provided by web hosts. Another feature worth mentioning is the site staging called “Stencils” which allows you to create a copy of your website and work on it online without affecting the live site performance. All plans support 30-day backups, free image optimization plugin, full server access to developer tools, unlimited email accounts, iThemes Security Pro, and iThemes Sync, as well as access to Beaver builder lite.
When researching for our Liquid Web WordPress hosting review, we found out that users are very happy with this service. They particularly love the abundance of features, ease of use, flexibility, and top security. Also, many users have reported a smooth migration process.
The pricing plans of the managed WordPress hosting are as follows:
Part of Liquid Web’s unique offering is WooCommerce hosting. Dedicated to ecommerce stores of all types and sizes, the platform improves the load times and delivers high performance. All plans come with a pre-packaged Astra theme which is optimized for ecommerce stores and tables to store order data. Plus, more than 20 performance tests are available whenever you need them, helping you get ready for high traffic.
Comprehensive plugins, customizable themes, responsive design, store management, SEO support, Jilt abandoned cart email services, free SSL certificate, and iThemes Security Pro, as well as product catalogs, are WooCommerce hosting plans’ most notable features praised in many Liquid Web reviews.
Below are the pricing options for the provider’s WooCommerce hosting:
The managed dedicated servers provide top-notch performance and security. They are fully customizable and available with Windows or Linux. All dedicated server solutions have Intel Xeon (E3 or E5) processors, 24/7 Proactive Sonar Monitoring, standard DDoS protection, ServerSecure hardening, CloudFlare CDN, backup drive, IPMI access, root access, business-grade SSD storage, and dedicated IP address. As stated in one Liquid Web hosting review, the dedicated plans are an excellent choice if you’re looking for a standard server without the hassle.
The following prices are valid for US central and West servers:
Intel Xeon 1230 is perfect for high traffic sites, small apps, multiple websites, and resellers. For a monthly fee of $199 you get:
Intel Xeon Silver 4108 works best for large resellers, multiple apps, small SaaS, and databases. You can choose between single CPU (8 cores 3.0 GHz Max) for $299/month and dual CPU (16 cores 3.0 GHz Max) for $359/month. Other key features include:
Intel Xeon Gold 6130 is the perfect choice for big databases, multi-user apps, virtualization, and large SaaS. You can opt for a single CPU (16 cores 3.7 GHz Max) and pay $499/month or for dual CPU (32 cores 3.7 GHz Max) for $699/month. With both options you get:
The research for our Liquid Web review showed that over in Europe, the Netherlands servers have only a single or dual processor and come at slightly different prices:
Intel Xeon E3-1230 v6 — a single processor, starting at $249/month:
Intel Xeon E5-1270 v6 — a single processor, starting at $279/month:
Intel Xeon E5-2620 v4 — a dual processor, starting at $439/month:
Cloud dedicated servers combine the power and resources of traditional dedicated serves with the flexibility of cloud platforms. Available with Windows and Linux, the plans allow you to optimize and scale at any time, ensuring peak performance even for fast-growing traffic. All plans come with CloudFlare CDN, gigabit uplink, ServerSecure advanced security, root access, dedicated IP address, and Interworx/Plesk/cPanel option.
Users love the flawless performance, reliability, and hassle-free experience. We, however, came across some Liquid web complaints about the admin interface and lack of support for .NET Core projects.
Below are the pricing options for the provider’s cloud dedicated servers:
Beyond the traditional hosting offerings, Liquid Web offers some extra products that cover a broad range of needs.
The vendor’s server clusters are custom-built and our Liquid Web review confirms that they are particularly suited to meet the needs of growing businesses. You can choose a pre-configured cluster or have the hosting architects design a custom solution.
Pre-configured cluster hosting comes at the following costs:
Powered by VMware and NetApp, the private cloud combines the benefits of the traditional cloud with the performance and security of isolated infrastructure on dedicated hardware. The server nodes are built on premium hardware with ultra-fast storage and security features.
Below are the pricing options for the provider’s private cloud options:
Liquid Web offers managed VPS, dedicated, and cloud HIPAA compliant solutions. Those are also praised in Liquid Web reviews since they ensure minimized risk of loss and theft, minimized risk of damage, fire prevention, uninterruptible power supplies (UPS), and security zones.
You can opt for a pre-configured package or collaborate with Liquid Web’s team to build a custom solution.
The multi-server high-performance solution can help in cases when the server is heavily loaded. This option includes multiple serves and a load balancer which enables intelligent traffic distribution across multiple machines. All plans support easy scaling meaning you can add more servers as you grow. High-performance hosting starts at $1,127/month plus $50 for setup. You should contact Liquid Web for a custom quote.
High availability is the top priority for every website but especially for those whose revenue depends on it. Preventing downtime has a simple answer — adding redundancy to the hardware environment. Liquid Web takes care of this by assigning a floating I address and adding a second physical server, a failover mechanism, and data replication to keep them synchronized.
There are two options to choose from:
After thorough research and analysis of hundreds of Liquid Web reviews, we’ve come to conclude that this hosting provider is a good choice if you need to handle big projects with high levels of customization and superb support. While Liquid Web’s prices are higher than those of other hosting solutions, it’s definitely worth it. Flexible, reliable, and fast, Liquid Web stands out in the saturated web hosting industry, and for a good reason.