LiveAgent

Visit website
"Stand out with a strong customer service culture​."
Pricing

Start at $15/agent/month

Free Trial
See full pricing
Type of Pricing Plan

Monthly , One-Time Payment

Devices Supported
Windows
Mac
Linux
Android
iPhone
Web-based
write a review

As web-based call center software, LiveAgent offers world-class support via IVR technology, smart call routing, and advanced performance reporting tools. The software is an ideal choice for small and medium-sized companies.

Key Features
Omnichannel customer support
An unlimited number of voice recordings
Extended platform functionality via LiveAgent API
Excellent user feedback
Strengths
  • User-friendly interface
  • Smart call routing
  • Built-in video chat
  • Unlimited internal calls
Weaknesses
  • Slightly outdated design
  • Time tracking not available with the basic plan
Product demo