Needle

Visit website
"Guides the shoppers by letting the brand lead to purchase."
Pricing

Start at $0 software tools, $3 per chat

Free Trial
Type of Pricing Plan

Monthly , Annual , Quote Based , Semi Annual , Free

Devices Supported
Windows
Mac
Linux
Android
iPhone
Web-based
Integrations
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Needle finds your most passionate and knowledgeable brand advocates and connects them with customers browsing your website. Using powerful live chat software, Needle helps guide customers to purchase by offering genuine conversation with a person who loves your brand.

Key Features
Work Scheduler
Schedule Optimizer
Gamification
Advocate Microeconomy
Advocate Recruiting
Visitor Segmentation & Targeting
Product Sharing & Catalog Tools
Performance Dashboard & Reports
Chat Rep Ranking
Customizable and Contextual Visitor Experience
Strengths
  • Innovative approach to customer acquisition
  • An excellent choice of integrations
  • Great collaboration tools
  • Superb mobile experience
Weaknesses
  • No live chat support on the website