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Type of Pricing Plan

Quote Based

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SentiSum is an AI sentiment analysis tool that analyzes customer conversations through calls, emails, chats, reviews, and surveys. It automatically extracts the topics, subtopics, and trends to provide detailed insights. The dashboard displays critical metrics, including the top increases and decreases in sentiment and topics. It supports over 100 languages and integrates with most help desk platforms like Zendesk, Freshdesk, and Gorgias.

Key Features
Multi-channel data integration
Makes it easy to track week-over-week patterns
AI chatbot provides succinct, summarized answers