ServiceMax
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ServiceMax is best for original equipment manufacturers and field service technicians. Some of its most interesting features are workforce optimization, advanced scheduling and dispatch, real-time communication and inventory and depot repair.
Key Features
Flexibility
Easy to set up and learn
Great collaboration tools
Field scheduling tool
Strengths
- User-friendly interface
- Customer self-service access portal
- Complex job planning
- High visibility of workload
- Many useful gadgets available
Weaknesses
- Can be a little time consuming
- Difficult to program