Zendesk

Visit website
"Things are changing fast. But you can be faster."
Pricing

Start at $9/month

Free Trial
Type of Pricing Plan

Free , Monthly , Annual

Devices Supported
Windows
Mac
Linux
Android
iPhone
Web-based
write a review

Zendesk’s a browser-based product comes with feature-rich call center analytics software. The analytics tools give agents and managers in-depth insight into their average hold and wait times, abandoned calls, and much more. Zendesk supports voicemail transcription and call recording, and it even offers a free plan.

Key Features
Free lite plan
Sophisticated workflow management
Customizable chat badges
Strengths
Weaknesses
Product demo