Zendesk

Visit website
Pricing

Start at $9/month

Free Trial
Type of Pricing Plan

Free , Monthly , Annual

Devices Supported
Android
iPhone
Web-based
write a review
Summary

Zendesk’s a browser-based product comes with feature-rich call center analytics software. The analytics tools give agents and managers in-depth insight into their average hold and wait times, abandoned calls, and much more. Zendesk supports voicemail transcription and call recording, and it even offers a free plan.

Product demo
Key Features
Free lite plan
Sophisticated workflow management
Customizable chat badges
Clients